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GetFeetWet Gift Card
$0.00
SKU:XCHANGE500 GetFeetWet Product Exchange Program (Products $500 and below)
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GetFeetWet Premier Warranty Program

SKU: GFW_PWP

SPECIAL OFFER:   PWP FREE

As part of the the launching of the Premier Warranty Program (PWP), we are offering to our clients, the equivalent value of GetFeetWet Gift Card for the cost of the enrollment to PWP. GetFeetWet can be used for any future GetFeetWet purchase and will no expire. The GetFeetWet Gift Card of equivalent value will be shipped with your package. Example enroll the purchase in PWP by adding  PWP in the cart with the unit being purchased and checkout. Your package when received will be contain paperwork for PWP and a Gift Card. 

 

Premier Warranty Upgrade Program

What is it ? GetFeetWet Navigation is happy to announce the launching of the Premier Warranty Program (PWP). PWP is the latest component of GetFeetWet Navigation Total Customer Care initiative that focuses on providing optimum product value and customer service to clients. Other successful programs under the Total Customer Care umbrella program include the GetFeetWet Exchange Program and the recently launched GetFeetWet Communication Center.

PWP is a program that adds services to the standard factory warranty offered by manufacturer of certain products. PWP addresses the most frequent concerns of  valued customers whenever they make their purchases. 

PWP is not available to all product lines. Please visit Communication Center and inquire about product coverage.

Length of Coverage PWP coverage supplements the factory warranty and has the same length of coverage as the original factory warranty. In other words, if the factory warranty runs for 1 year from time of purchase then the PWP will also be available for the same time period of 1 year.
PWP Services
  • Firmware upgrade program - clients will be notified of new releases of firmware. Firmware updates will be made available to clients in the appropriate removable media platform (memory chip) and will be shipped to the clients upon  request. No more need to buy additional hardware to write the firmware update to a removable media or figuring out how firmware updates can be applied to the unit. Just a simple plug-and-play. Clients can order the pre-loaded upgrade media (memory chip) online. Clients will be charge a deposit fee which is approximately the cost of a blank memory card. GetFeetWet will ship the upgrade chip and once the client completes the firmware upgrade, the chip can be sent back to GetFeetWet for a 100% refund  of the  deposit. For the client's convenience, a self-stamped return envelope is also going to be provided to the client to return the chip for the deposit refund.  
  • DOA Cross-Shipment Service - Clients will be assured that they will not be without the services of their equipment during the first 30-days due to a faulty equipment out of the box. GetFeetWet will immediately ship a replacement as soon as client provides  the shipper tracking number.
  • Instructional  Video Loaner  Service - Depending on the the availability of an instructional video for the specific unit, PWP will make available to the client  upon request the tutorial video for unit purchased. Clients can order the instructional video online.  Client will be charge a deposit fee which is approximately the replacement cost of the tutorial video. GetFeetWet  will be ship the instructional video  and once the client is done with the video, the video can  be sent back to GetFeetWet for a 100% refund  of the  deposit. Client has 30 days to return the video for a full credit of the deposit made.
Cost of the program PWP is offered at nominal cost to GetFeetWet clients (see below for product page detail). The cost represents simply represents  the processing fee of the program. PWP is offered to GetFeetWet client as part of the Total Customer Care initiative which focuses on customer satisfaction. PWP is not a revenue generating program.
 
How to sign-up PWP can be ordered by adding to cart PWP product item below to cart as part of the order at the time of purchase of the unit to be covered.
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