Return Policy

GetFeetWet Navigation clients are given the option of returning any product within 15 days from receipt of said product for refund under the following conditions:

1)  GetFeetWet Navigation will process a full refund less any shipping charges incurred as long as the unit is received by GetFeetWet Navigation in an unused condition.

2) Items that have been used or otherwise can no longer be sold as new, are subject the 15% restocking fee as  fair compensation to the vendor for the loss of full retail value.

For Warranty Returns, aside from the option of pursuing the warranty with the manufacturer based on the products built-in factory warranty, GetFeetWet Navigation clients have the option to return the defective unit for replacement within the first 15-day from the date of purchase. GetFeetWet Navigation will replace the unit from its available inventory. Shipping charges to return the product to either GetFeetWet Navigation or the manufacturer will be paid for by the client and all  shipping charges for the replacement will be paid for by GetFeetWet Navigation or the manufacturer. In certain cases,  manufacturers require that clients pursue their warranty directly with them and will not accept warranty returns from the dealer. In such cases, GetFeetWet Navigation will not be in a position to assist the client in pursuing the warranty with the manufacturer. Beyond the 15-day period from receipt of the package,  any warranty related issues must be pursued with the manufacturer under the terms of the product's built-in factory warranty. 

All products being returned to GetFeetWet Navigation  must be shipped with a carrier tracking number and must contain reference to the original order number and a statement in explaining why the item is being returned.

Return Address: GetFeetWet Navigation, 4564 East Los Angeles Ave, Unit H, Simi Valley, CA 93063.  No Return Merchandise Authorization is needed.

For extended warranties, please follow this link for more details or contact our Sales Department for bundle discount for Extended Warranties.

RepairTech 3-Year and 5-year Warranties:  http://www.getfeetwet.com/ecsrt00.aspx