Customer Assurance Packages

Customer Assurance Package
Comparison Matrix


Package Cost	FREE (Pay $30.00 and Get $30.00 GetFeetWet Gift Card)	3% of product price	Tiered pricing based on product price (Price net of discount reflected on each product page)
Package Type	Enhanced Order Fulfillment Services for worry free handling of occasional issues relating to product handling, quality, and loss.	No-Questions-Asked 60-Day Product Return program	Approximately 50% Discount off the highly acclaimed 3-year Extended RepairTech Warranty
Recommended For Clients:	-with critical delivery requirements -looking for no hassle problem resolution -looking for full insurance coverage against loss while in transit	-looking to test drive a product -unsure that the product will meet the requirements -clients with timing requirements waiting for unreleased products	-looking for long-term peace of mind -looking for investment protection -in search of cost effective, quality repair services
Features
Product Purchase Price Refund	Not Applicable	Full Purchase Price Less Shipping Cost	Not Applicable
Shipping Fee Inbound (from client)	Free Pre-Paid Label faxed on request	Client chooses and pays for shipping services	Free RepairTech 2nd-Day pre-pad label as part of Smart Box request
Shipping Fee Outbound (to client)	Free FEDEX 2nd-Day Service	Not Applicable	Free RepairTech 2nd-Day as part of Smart Box request
What must be returned	Defective parts to be replaced	Everything received as part of the package for full credit. Missing items will be charged against credit.	As instructed by RepairTech. In most cases, only defective parts.
Product Condition	Used but not abused	Used but not abused and compete (see Refund Amount below)	Used but not abused
Cross-Shipping	2nd-Day Service within 24 hours from notification	Not Applicable	Not Applicable
Period in Effect	15 days from date of delivery except in case of loss in which case it will be from date of purchase.	60 days from the date of purchase	3-years after the factory warranty expires
When to Purchase	At the time of purchase or at anytime before the package ships	At the time of purchase or at anytime before the package ships	15-days from time of purchase
Insurance against loss or damage in transit	Covered for loss or damage while product is outbound to client	Not Applicable	Not Applicable
Refund Amount	Not Applicable	100% refund of purchase price less shipping and any adjustments for unreturned or damaged accessories	Not Applicable
Who to Contact	GetFeetWet	GetFeetWet	RepairTech
How to Order	Add package when adding covered product to cart	Add package when adding covered product to cart	- Add package when adding covered product to cart - Buy as a separate RepairTech line item
What Products are covered	Most Systems, components, accessories	Selected systems	Most electronic systems

Access Standard GetFeetWet Company Return Policy