What is Extended Service Contract (ESC)?
Consumers and retailers ask the question:
“What is an Extended Service Contract?” There can be many answers, but a
concise response is: An Extended Service Contract (ESC) or Buyer
Protection Plan (BPP) is a way for the consumer to extend the valuable
manufacturer’s warranty on a product for a specific term.
When the retailer sells a RepairTech ESC, he is selling protection against
the high cost of replacing or repairing a malfunctioning covered product.
When the consumer purchases the ESC, he is buying peace of mind because he
knows the valuable product will be repaired for up to five years without
any cash outlay. As long as the product has a 30-day store guarantee,
RepairTech promises to repair or replace a consumer product for the term
of the contract. Retailers will enjoy the trust of their clientele and can
practically bank on repeat business from loyal customers.
RepairTech offers several options for repairs, including service at a
local, trusted service center. A more economical and expedient repair
process calls for the defective product to be shipped to a RepairTech
contracted repair center. It will then be returned to the consumer
cleaned, repaired and ready to use. RepairTech understands the consumer’s
attachment to his property so we do our utmost to ensure that the product
is returned promptly and repaired to factory specifications. If the
malfunctioning article has become obsolete, RepairTech, instead of
repairing antiquated merchandise, goes the extra mile and takes the
product out of the consumer’s hands, replacing it with a similar – but
more modern unit. Alternatively, RepairTech will buy the product from the
consumer at current market value. The consumer can then purchase a
brand-new product with the latest technology for just the difference in
cost.
What are the actual benefits of the
RepairTech ESC?
• The valuable manufacturer’s warranty protection continues for up to five
years
after warranty expiration
• The consumer is given a Toll-Free Customer Service telephone number to
register,
initiate a claim or to receive specific ESC information
• Multi-lingual operators can assist customers from a multiplicity of
cultures
• Parts and labor costs are completely covered
• Repair or Replace guarantee
• Fast claims processing
• Quick repair turnaround
• Fully transferable
• Zero deductible
• World-Wide coverage
• No-Lemon guarantee
• No hidden charges
RepairTech also offers a Product Replacement Plan with these additional
features
• Rapid Replacement
• No Service Center involvement
• No “Backorder Parts” hassles
Why RepairTech is simply the best?
RepairTech offers service by the most
experienced local specialists, employed by the best names in the service
business. We hold our partners accountabile for all repairs to ensure that
our customers get only the highest level of support. Our partners are
names you know and trust - and they are professionals who serve thousands
of consumers every year. The strong will and determination of RepairTech's
founders and our participating technicians and service representatives is
the key to our continuing success and expansion. Most importantly, it is
our strict policy and primary goal to "protect and serve" that has
established RepairTech as the premier provider of extended warranty and
repair service solutions.
Our promise to you
Your satisfaction is our prime concern. That is why our partners employ
highly reputable service experts who adhere to superior quality standards.
If at any time you are not satisfied, we will work with you to resolve the
problem. You can call us directly at 877-418-TECH (8324), and our Customer
Care Center will be happy to help. Our team comprehends the true meaning
of Consumer Advocacy so we are confident that by buying an extended
warranty service plan you are guaranteed helpful assistance and quality
repair service.
Where can I learn more about RepairTech
warranty and warranty in general?
Click Here --> RepairTech
Learning Center (http://www.repairtechinc.com/learningcenter.asp)
For
for further information about this popular and exciting program, feel free
to avail of our Communication Center Sevices.
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